Refund policy

We have a 14-day return window - 14 days from the date you receive your order to request a return.

What We Sell

We specialize in ID products:

  • Access cards & badges

  • Badge holders & sleeves

  • Lanyards & reels

 

Eligibility

  • Blank-stock items (cards, holders, standard lanyards) may be returned within 14 days of receipt, unworn/unused, in original packaging with tags intact.

  • Customized or personalized products (any item printed, encoded, engraved, or otherwise modified to your specs) cannot be returned under any circumstances.

  • You must have your receipt or proof of purchase.

 

How to Start a Return

Email contact@amerid.com with your order number. If approved, we’ll send you a prepaid return label and packing instructions. Items sent back without authorization will be refused.

 

Damages & Wrong Items

Inspect your shipment upon arrival and notify us immediately at contact@amerid.com if anything is defective, damaged, or incorrect—so we can make it right.


Exceptions

Because we only sell ID-type products, the only non-returnable items are:

  • Any customized/personalized order

  • Sale items or gift cards

 

Exchanges

To swap for a different standard (blank) item, return your original per the above process and then place a new order.

 

EU 14-Day Right of Withdrawal

For deliveries to EU addresses, you may cancel or return any blank item within 14 calendar days of receipt, no reason needed—subject to the same condition requirements. Contact contact@amerid.com to initiate.

 

Refunds

Once we receive and inspect your return, we’ll email to confirm approval. Approved refunds go back to your original payment method within 10 business days. If you haven’t seen your refund 15 business days after approval, please reach out at contact@amerid.com.